We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and
customer information privacy. Please read the following statement to learn about our information gathering and
dissemination practices.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not
agree, please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in
accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
We, Duaa, the creator of this Privacy Policy, ensure our firm commitment to your privacy vis-a-vis the
protection of your priceless information. The Privacy Policy contains information about ‘www.Duaa.com’. In order
to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose
information about you. To enhance better protection of your privacy, we provide this notice explaining our
information practices and the choices you can make about the way your information is collected and used. If you
have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at
+91 123 456 7890
1.Collection of personally identifiable information and other information
- When you use our Website, we collect and store your personal information which is provided by you from time to
time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This
allows us to provide services and features that most likely meet your needs, and to customize our Website to
make your experience safer and easier. More importantly, while doing so we collect personal information from you
that we consider necessary for achieving this purpose.
- In general, you can browse the Website without telling us who you are or revealing any personal information
about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we
indicate which fields are required and which fields are optional. You always have the option to not provide
information by choosing not to use a particular service or feature on the Website. We may automatically track
certain information about you based upon your behaviour on our Website. We use this information to do internal
research on our users' demographics, interests, and behaviour to better understand, protect and serve our users.
This information is compiled and analyzed on an aggregated basis. This information may include the URL that you
just came from (whether this URL is on our Web site or not), which URL you next go to (whether this URL is on
our Web site or not), your computer browser information, and your IP address.
- Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are
placed by third parties. We do not control the use of cookies by third parties.
- If you choose to buy on the Website, we collect information about your buying behaviour.
- If you transact with us, we collect some additional information, such as a billing address, a credit / debit
card number and a credit / debit card expiration date and/ or other payment instrument details and tracking
information from cheques or money orders.
- If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we
will collect that information you provide to us. We retain this information as necessary to resolve disputes,
provide customer support and troubleshoot problems as permitted by law.
- If you send us personal correspondence, such as emails or letters, or if other users or third parties send us
correspondence about your activities or postings on the Website, we may collect such information into a file
specific to you.
- We collect personally identifiable information (email address, name, phone number, credit card / debit card /
other payment instrument details, etc.) from you when you set up a free account with us. While you can browse
some Sections of our Website without being a registered member, certain activities (such as placing an order) do
require registration. We do use your contact information to send you offers based on your previous orders and
your interests.
2. Notification of modifications and changes to the terms & conditions and privacy policy
We reserve the right to change the Terms and Privacy Policy from time to time as seen fit, without any
intimation to you, and your continued use of the site will signify your acceptance of any amendment to these
terms. You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do
not accept any of the modifications or amendments to the Terms, you may terminate your use of this website
immediately.
3. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information
to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to
resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest
in our products and services, inform you about online and offline offers, products, services, and updates;
customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our
terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and
profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website.
Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact
information and demographic information (like zip code, age, or income level). We use this data to tailor your
experience at our Web site, providing you with content that we think you might be interested in and to display
content according to your preferences.
4. Information we collect
Our website's online requisition form requires users to give us contact information (like your name, e-mail
address and contact number). As a user of this website you are required to provide a valid e-mail address at the
time of registration and choose a username or alias that represents your identity on our website. Certain
information, such as your name, e-mail address and contact number are collected in order to verify your identity
and for use as account numbers in our record system, among other things. E-mail addresses, Geo-locations,
intellectual property, listings viewed, any information entered in the “Contact Us” form or any other form
displayed in any section of the website are also collected.
5. Cookies
We use ours as well as third parties’ data collection devices such as "cookies" on certain pages of our website.
"Cookies" are small files stored on your hard drive that assist us in providing services customized to your
requirements and tastes. We also offer certain features that are only available through the use of a "cookie".
Cookies can also help us provide information, which is targeted to your interests. Cookies may be used whether
you choose to register with us or not. Third party vendors such as www.google.com (“Google”) may use cookies to
serve ads based on your visits to this Website. You may visit the website of the third party and choose to opt
out of the use of cookies for interest-based advertising, if the third party offers such an option. You may
choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by
visiting Ads Settings.
We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help
us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they
are automatically deleted from your hard drive at the end of a session. You are always free to decline our
cookies if your browser permits, although in that case you may not be able to use certain features on the
Website and you may be required to re-enter your password more frequently during a session.
6. External links on website
The website may contain hyperlinks to other websites, content or resources. We have no control over any websites
or resources, which are provided by other companies or persons. You acknowledge and agree that We are not
responsible for the availability of any such external sites or resources, and does not endorse any advertising,
products or other materials on or available from such websites or resources.
You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result
of the availability of those external sites or resources, or as a result of any reliance placed by you on the
completeness, accuracy or existence of any advertising, products or other materials on, or available from, such
websites or resources. These third-party service providers and third-party sites may have their own privacy
policies governing the storage and retention of your personal information that you may be subject to. We
recommend that when you enter a third-party website, you review the third party site’s privacy policy as it
relates to safeguarding your personal information. We use third-party advertising companies to serve ads when
you visit the Website. You may visit the third party websites and choose to opt-out of the use of cookies for
interest-based advertising if the third party offers such an option.
7. Our use of your information
Your contact information is also used to contact you whenever necessary. We use your IP address to help diagnose
problems with our server, and to administer our Website. Your IP address is also used to help identify you and
to gather broad demographic information. Finally, we may use your IP address to help protect our partners and
ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available.
We may release your personal information to a third-party in order to comply with a Court Order or other similar
legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law;
prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities,
suspected fraud, or violations of Our Terms of Service. We may disclose personally identifiable information to
parties in compliance with our Copyright Policy as mentioned in the Terms of Service as we, in our sole
discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property
infringement, piracy, or other unlawful activity. In such events, We may disclose name, address, country, phone
number, email address and company name.
8. Confidentiality
You further acknowledge that the Website may contain information which is designated confidential by Us and that
you shall not disclose such information without our prior written consent. Your information is regarded as
confidential and therefore will not be divulged to any third party, unless if legally required to do so to the
appropriate authorities. We will not sell, share, or rent your personal information to any third party or use
your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of
agreed services and products.
Personal and Sensitive Information - We are fetching your device and personal information into this app. Reason
of this information is to stop multiple sign up with a single device. So we can give benefits to max number of
users. This information will help us to stop misuse of apps and website.
9. Our disclosure of your information
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other
personally identifiable information will never be disclosed in ways not otherwise described in this Privacy
Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the
government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully
intercept or access transmissions or private communications, or members may abuse or misuse your information
that they collect from our Website. Therefore, although we use industry standard practices to protect your
privacy, we do not promise, and you should not expect, that your personally identifiable information or private
communications would always remain private.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third
party. However, the following describes some of the ways that your personally identifiable information may be
disclosed.
- External Service Providers: There may be a number of services offered by external service providers that help
you use our Website. If you choose to use these optional services, and in the course of doing so, disclose
information to the external service providers, and/or grant them permission to collect information about you,
then their use of your information is governed by their private policy.
- Other Corporate Entities: We share much of our data, including personally identifiable information about you,
with our parent and/or subsidiaries that are committed to serving your online needs and related services,
throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience. To
the extent that these entities have access to your information, they will treat it at least as protectively as
they treat information they obtain from their other members. It is possible that We and/or its subsidiaries, or
any combination of such, could merge with or be acquired by another business entity. Should such a combination
occur, you should expect that we would share some or all of your information in order to continue to provide the
service. You will receive notice of such event (to the extent that it occurs).
- Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such
as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any
information about you to law enforcement and other government officials as we, in our sole discretion, believe
necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or
other activity that is illegal or may expose us or you to legal liability.
10. Accessing, reviewing and changing your profile
Following registration, you can review and change the information you submitted, except your display name,
during registration. If you change any information we may keep track of your old information. You can change
your registration information such as your Email ID, etc. To remove your profile so that others cannot view it,
contact our customer support team at +91 123 456 7890
We will retain in our files the information you have requested to remove for certain circumstances, such as to
resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is
never completely removed from our databases due to technical and legal constraints, including stored 'back up'
systems. Therefore, you should not expect that all of your personally identifiable information would be
completely removed from our databases in response to your requests.
11. Other information collectors
Except as otherwise expressly mentioned in this Privacy Policy, this document only addresses the use and
disclosure of information we collect from you. To the extent that you disclose your information to other
parties, whether they are on our Websites or on other sites throughout the internet, different rules may apply
to their use or disclosure of the information you disclose to them. To the extent that we use third party
advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the
third parties, you are subject to ask questions before you disclose your personal information to others. Any
information that you make publicly available on the site may be potentially viewed by any party, and by posting
such material it is deemed that you consent to share such information with such parties.
12. Security
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different
security techniques to protect such data from unauthorized access by members inside and outside the company. We
do not recommend the transfer of sensitive information (such as credit card number) and bank account details via
the website to any third party. Users are recommended to do so offline, on the phone or via personal emails. We
follow generally accepted industry standards to protect the personal information submitted to us, both during
transmission and once we receive it. However, "perfect security" does not exist on the Internet. You therefore
agree that any security breaches beyond the control of our standard security procedures are at your sole risk
and discretion.
13. Your consent
By using the Website and/ or by providing your information, you consent to the collection and use of the
information you disclose on the Website in accordance with this Privacy Policy, including but not limited to
Your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware
of what information we collect, how we use it, and under what circumstances we disclose it.
14. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of
the Grievance Officer are provided under the Terms and Conditions.
15. Disclaimer
We cannot ensure that all of your private communications and other personal information will never be disclosed
in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your
privacy, we do not promise, and you should not expect, that your personal information will always remain
private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your
use of the website, the internet generally, and the documents you post or access and for your conduct on and off
the Site.